GENERAL INFORMATION

Position Desired chat/email support or virtual assistant
Rate ₱30,000.00/month ($667)
Availability Full Time
Education • Ama Computer College June 2015 – August 2015 Lucena City Post Graduate - Uniting for method of teaching • AMA Computer College 2003 - 2007 Lucena City Graduate of Bachelor of Science in Computer Science • Centro Escolar University 2000 – 2003 Mendiola Manila Bachelor of Science in Accountancy Bachelor of Science in Computer Science
Experience Employment History
• Greylock Resources
BASED IN LAKE MARY FLORIDA
Position: Lead Generation Specialist - Homebase job
September 7, 2017 – present

Job Duties

- Telemarketing/outbound cold calling
- verify lead's details/ qualify leads

• Athlenture
Virtual Assistant- eCommerce
Part time
May 2017- August 2017
Job Duties

Order processing
Shopify-Oberlo-Aliexpress
Data Entry


• Allstate Insurance
Panares Advertising Marketing and Sales (P.A.M.S) Consultancy
B4 L2 henaville subd., Estaca, Compostela, Cebu
Position: Lead Generation Specialist - Homebase job
Lead Specialist for Allstate Insurance
graveyard shift
January 16, 2017 - July 29, 2017

Job Duties

- Telemarketing/outbound cold calling
- verify lead's details/ qualify leads



• My outdesk
MyOutDesk, LLC | www.MyOutDesk.com | +63 2 998-0497
1210 G St. Sacramento, CA 95814
Position: General Virtual Assistant - Homebase job
Part time GVA for Real estate
graveyard shift

Client: Presley Lizabel - Real state
Joshua Gayman PLLC (Professional Limited Liability Companies) - Real state

October 16, 2016 - June 28, 2017


Job Duties

- Organizing client's calendar
- SEO
- submitting daily reports from websites (Podio and Cromford)
- Listening to Voicemails
- Social Media Marketing
- admin jobs
- transcribing phone conversation
- MLS (inventory report)
- Creating and updating MLS


TRAININGS

- Real Estate Overview
- SEO Marketing
- Offer Process
- creating and updating MLS
- Transaction Coordination
- Real estate purchase agreement
- Virtual Tour
- Social Media
-Dotloop


• Teletech Holdings
Robinson’s place ayala ave. Lipa city
Position: Customer Care Professional
Postpaid and Prepaid service for Telstra (largest telco company in Australia)
November 4, 2013 – June 10, 2015

Job Duties

• accept calls for postpaid members who are inquiring about their bills
• help postpaid members to understand how their mobile phone, internet service works and how they can take advantage of the benefits and promotions on their services
• assist customer how to manage their phone to prevent bill shock
• processed order for new customer for mobile phone and for internet service
• assigned as support and help newly hired agents to manage and how to handle calls
• handled supervisor calls
• was able to handle prepaid services, help customer how to use prepaid service
• help customer to activate account

• VXI Global Holdings Inc.
SM cyberzone 2 Jupiter St. Makati city
Position: Customer Care Professional
Sales and Financial Account (American Express)
graveyard shift
January 21, 2008 – May 3, 2010
Financial Account: American Express

Job Description:

• accept calls for card members who are inquiring about their finances like their balances, debts and interest rates
• help card members to understand how their credit card works and how they can take
advantage of the benefits and promotions on their credit cards
• assist card members in processing maintenance or requests on their account like
change of due date/ cycle cut, replacement of cards, processing balance transfers and opening
up fraud claims or disputing charges that they are not aware of
• assist customers who are applying for credit cards
• making sure that card members information are secured and protected by following
security policy at all times
• provide excellent customer service in every call for customer’s satisfaction
• attend different trainings and answer every assessment to enhance product knowledge

Achievements:

- top agent on April and May of 2008
- top agent on September and Octoberof 2010
- assigned as a team captain on Jan 2010

• METROBANK CARD CORPORATION
Ayala Ave., Makati City
Position : Sales Support Staff
August 22, 2007 – December 28, 2007

Job Duties:

• process the weekly commisions of different agencies through excel
• encoding commision report.
• pre-screening of the credit card application forms.
• call outs (for the client with incomplete information to their application).
• special projects that are asked by the managers.
• filing and sorting of application forms.
• filing of the contract of agencies.
• routing of signatures for the agencies contracts

PERSONAL DATA:

Age:34
GenderFemale
Address:You need an Elite Account to see this area
Contact Number:You need an Elite Account to see this area
WebsiteYou need an Elite Account to see this area
Last Active:01/22/2018
Member Since:01/22/2018

SKILLS SUMMARY:

Skills: Knowledgeable in MS Office and JAPA/ADS System for credit card web base tool, Excellent Communication and written skills, Siebel tool for processing order for mobile phone and internet, Blogging, MLS, SEO, Social media, admin jobs, Powerpoint, Google Docs, lead Generation, virtual tour, CRM (xencall, five9), eCommerce (shopify-oberlo-aliexpress), data entry

SKILLS RATING:

GENERAL

Typing:
Attention to details:
Willing to ask questions if unsure:
Attention to details:
Ability to learn new things quickly:
Ability to Follow Instructions:
Basic Internet Usage:
Communication:
Problem Solving:
Internet Researching:
General Skills Summary:

ADMINISTRATIVE

Email Etiquette:
Microsoft Excel:
Microsoft Office:
Microsoft Outlook:
Help Desk:
No Skill in this area
Telephone Etiquette:
United States Culture:
Call Center:
Project Management:
No Skill in this area
Bookkeeping:
No Skill in this area
General Office Skills:
Basic Computer Skills:
Time Management:
Customer Service:
Administrative Skills Summary:

DESIGN AND MULTIMEDIA

3ds Max:
No Skill in this area
Jing:
No Skill in this area
Adobe InCopy:
No Skill in this area
Google SketchUp:
No Skill in this area
Adobe Premier:
No Skill in this area
Camtasia:
No Skill in this area
Adobe After Effects:
No Skill in this area
Adobe InDesign:
No Skill in this area
CorelDraw:
No Skill in this area
FrontPage:
No Skill in this area
Web Design:
No Skill in this area
Adobe Fireworks:
No Skill in this area
Adobe Photoshop:
No Skill in this area
Logo Design:
No Skill in this area
Microsoft Powerpoint:
Dreamweaver:
No Skill in this area
Video Manipulation:
No Skill in this area
Adobe Illustrator:
No Skill in this area
Design and Multimedia Skills Summary:no experience

FINANCE AND MANAGEMENT

Analytical Skills:
Taxation:
No Skill in this area
Accounting Principles:
No Skill in this area
Business Plans:
Quickbooks Pro:
No Skill in this area
Human Resources:
No Skill in this area
Business Strategy:
Management Skills:
No Skill in this area
Financial Analysis:
Payroll Management:
No Skill in this area
Financial Reporting:
No Skill in this area
Organizational Skills:
No Skill in this area
Financial Statements:
No Skill in this area
Finance and Management Skills Summary:no experience

SALES AND MARKETING

Market Research:
Marketing Terminology:
No Skill in this area
Public Relations:
FTP:
No Skill in this area
Marketing Methods and Techniques:
No Skill in this area
Search Engine Marketing:
No Skill in this area
Search Engine Optimization:
Social Media Marketing:
No Skill in this area
Sales:
Banner Advertising:
No Skill in this area
Facebook Pages:
Twitter:
Blogging:
Branding:
Clickbank:
No Skill in this area
Using Wordpress:
No Skill in this area
Google Docs:
Copywriting:
No Skill in this area
Facebook Advertising:
Media Buying:
No Skill in this area
Google Adsense:
No Skill in this area
Google Adwords:
No Skill in this area
Email Marketing / Autoresponders:
Google Analytics:
No Skill in this area
Advertising Skills:
Internet Marketing:
Sales and Marketing Skills Summary:

WEB AND PROGRAMMING

Twitter Development:
No Skill in this area
Visual Basic:
No Skill in this area
WordPress:
No Skill in this area
ASP.NET:
No Skill in this area
CSS:
No Skill in this area
PHP:
No Skill in this area
AJAX:
No Skill in this area
Facebook Platform Development:
No Skill in this area
HTML:
No Skill in this area
Java:
No Skill in this area
Perl:
No Skill in this area
Ruby on Rails:
No Skill in this area
Windows 7:
No Skill in this area
Windows 8:
No Skill in this area
Linux:
No Skill in this area
Skype Development:
No Skill in this area
Windows XP:
No Skill in this area
Amazon Web Services:
No Skill in this area
Drupal:
No Skill in this area
Joomla:
No Skill in this area
PayPal Integration:
No Skill in this area
Databases:
No Skill in this area
Windows Vista:
No Skill in this area
C++:
No Skill in this area
iPhone iOS:
No Skill in this area
Adobe Flash:
No Skill in this area
ColdFusion:
No Skill in this area
Google Maps API:
No Skill in this area
JavaScript:
No Skill in this area
Mobile Web Apps:
No Skill in this area
Google Android Programming:
No Skill in this area
CodeIgniter:
No Skill in this area
ActionScript:
No Skill in this area
Google Webmaster:
No Skill in this area
Web and Programming Skills Summary:

WRITING AND TRANSLATION

Audio/Video Transcription:
No Skill in this area
Blog Writing:
No Skill in this area
Ebook Writing:
No Skill in this area
Report Writing:
No Skill in this area
Resume Writing:
No Skill in this area
English Grammar:
No Skill in this area
Academic Writing:
No Skill in this area
Business Writing:
No Skill in this area
Creative Writing:
No Skill in this area
English Speaking:
No Skill in this area
Creating Outlines:
No Skill in this area
Technical Writing:
No Skill in this area
Chapter Structuring:
No Skill in this area
English Basic Skills:
No Skill in this area
English Proof Reading:
No Skill in this area
Writing and Translation Skills Summary:

ADVANCED MARKETING SOFTWARE

The Best Spinner:
No Skill in this area
Aweber:
No Skill in this area
SENuke X:
No Skill in this area
Tweet Adder:
No Skill in this area
SEO Link Robot:
No Skill in this area
Brute Force SEO:
No Skill in this area
Market Me Suite:
No Skill in this area
Market Samurai:
No Skill in this area
Wishlist Member:
No Skill in this area
Advanced Marketing Software Skills Summary:
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