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VA Verify rating - 85%
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GENERAL INFORMATION

Position Desired Virtual Assistant
Rate ₱20,000.00/month ($444)
Availability Full Time
Education I am an undergraduate of B.S Pharmacy in Centro Escolar University
Experience - My first job as a CSR (Customer Service Representative) was to assist customers with their credit card account over the phone for 10 months.

- I then shifted as a TSR (Technical Support Representative) and provided basic troubleshooting steps to customers who are experiencing issues with their cable service through live chat.

- I recently worked as a Customer Service Representative and communicated with the customers through email.

PERSONAL DATA:

Age:22 yrs. old
GenderFemale
Address:You need an Elite Account to see this area
Contact Number:You need an Elite Account to see this area
WebsiteYou need an Elite Account to see this area
Last Active:01/30/2018
Member Since:01/22/2018

SKILLS SUMMARY:

- I worked as a Customer Service Representative for four years and it made me feel confident that I am fully equipped to assist different types of customers all over the world.
- I am Proficient with Microsoft Word, Excel, PowerPoint and Internet.
- I have flexible working hours and can work on U.S business hours.
- I am a very organized person, very keen to details and I'd like to keep everything in order and in schedule.
- I can work under minimal supervision and under pressure.

Typing Speed: 45-55 wpm (100% accuracy)

SKILLS RATING:

GENERAL

Typing:
Attention to details:
Willing to ask questions if unsure:
Attention to details:
Ability to learn new things quickly:
Ability to Follow Instructions:
Basic Internet Usage:
Communication:
Problem Solving:
Internet Researching:
General Skills Summary:I believe that I am a fast-learner, willing to learn new tasks, resourceful in using the sources I have, fluent and confident in communicating to different types of clients, and keen to details.

ADMINISTRATIVE

Email Etiquette:
Microsoft Excel:
Microsoft Office:
Microsoft Outlook:
No Skill in this area
Help Desk:
No Skill in this area
Telephone Etiquette:
United States Culture:
Call Center:
Project Management:
No Skill in this area
Bookkeeping:
No Skill in this area
General Office Skills:
Basic Computer Skills:
Time Management:
Customer Service:
Administrative Skills Summary:I've been a Call Center Agent for almost 4 years, and with these years, it made me feel confident that I can provide the best customer service experience to different types of customers all over the world. I am proficient with responding through email, knows how to use the basics of a computer, and have basic knowledge with excel and Microsoft.

DESIGN AND MULTIMEDIA

3ds Max:
No Skill in this area
Jing:
No Skill in this area
Adobe InCopy:
No Skill in this area
Google SketchUp:
No Skill in this area
Adobe Premier:
No Skill in this area
Camtasia:
No Skill in this area
Adobe After Effects:
No Skill in this area
Adobe InDesign:
No Skill in this area
CorelDraw:
No Skill in this area
FrontPage:
No Skill in this area
Web Design:
No Skill in this area
Adobe Fireworks:
No Skill in this area
Adobe Photoshop:
No Skill in this area
Logo Design:
No Skill in this area
Microsoft Powerpoint:
No Skill in this area
Dreamweaver:
No Skill in this area
Video Manipulation:
No Skill in this area
Adobe Illustrator:
No Skill in this area
Design and Multimedia Skills Summary:I don't have experienced with the said tasks above.

FINANCE AND MANAGEMENT

Analytical Skills:
No Skill in this area
Taxation:
No Skill in this area
Accounting Principles:
No Skill in this area
Business Plans:
No Skill in this area
Quickbooks Pro:
No Skill in this area
Human Resources:
No Skill in this area
Business Strategy:
No Skill in this area
Management Skills:
No Skill in this area
Financial Analysis:
No Skill in this area
Payroll Management:
No Skill in this area
Financial Reporting:
No Skill in this area
Organizational Skills:
No Skill in this area
Financial Statements:
No Skill in this area
Finance and Management Skills Summary:I don't have experienced with the said tasks above.

SALES AND MARKETING

Market Research:
No Skill in this area
Marketing Terminology:
No Skill in this area
Public Relations:
No Skill in this area
FTP:
No Skill in this area
Marketing Methods and Techniques:
No Skill in this area
Search Engine Marketing:
No Skill in this area
Search Engine Optimization:
No Skill in this area
Social Media Marketing:
No Skill in this area
Sales:
No Skill in this area
Banner Advertising:
No Skill in this area
Facebook Pages:
No Skill in this area
Twitter:
No Skill in this area
Blogging:
No Skill in this area
Branding:
No Skill in this area
Clickbank:
No Skill in this area
Using Wordpress:
No Skill in this area
Google Docs:
No Skill in this area
Copywriting:
No Skill in this area
Facebook Advertising:
No Skill in this area
Media Buying:
No Skill in this area
Google Adsense:
No Skill in this area
Google Adwords:
No Skill in this area
Email Marketing / Autoresponders:
No Skill in this area
Google Analytics:
No Skill in this area
Advertising Skills:
No Skill in this area
Internet Marketing:
No Skill in this area
Sales and Marketing Skills Summary:I don't have experienced with the said tasks above.

WEB AND PROGRAMMING

Twitter Development:
No Skill in this area
Visual Basic:
No Skill in this area
WordPress:
No Skill in this area
ASP.NET:
No Skill in this area
CSS:
No Skill in this area
PHP:
No Skill in this area
AJAX:
No Skill in this area
Facebook Platform Development:
No Skill in this area
HTML:
No Skill in this area
Java:
No Skill in this area
Perl:
No Skill in this area
Ruby on Rails:
No Skill in this area
Windows 7:
No Skill in this area
Windows 8:
No Skill in this area
Linux:
No Skill in this area
Skype Development:
No Skill in this area
Windows XP:
No Skill in this area
Amazon Web Services:
No Skill in this area
Drupal:
No Skill in this area
Joomla:
No Skill in this area
PayPal Integration:
No Skill in this area
Databases:
No Skill in this area
Windows Vista:
No Skill in this area
C++:
No Skill in this area
iPhone iOS:
No Skill in this area
Adobe Flash:
No Skill in this area
ColdFusion:
No Skill in this area
Google Maps API:
No Skill in this area
JavaScript:
No Skill in this area
Mobile Web Apps:
No Skill in this area
Google Android Programming:
No Skill in this area
CodeIgniter:
No Skill in this area
ActionScript:
No Skill in this area
Google Webmaster:
No Skill in this area
Web and Programming Skills Summary:I don't have experienced with the said tasks above.

WRITING AND TRANSLATION

Audio/Video Transcription:
No Skill in this area
Blog Writing:
No Skill in this area
Ebook Writing:
No Skill in this area
Report Writing:
No Skill in this area
Resume Writing:
No Skill in this area
English Grammar:
No Skill in this area
Academic Writing:
No Skill in this area
Business Writing:
No Skill in this area
Creative Writing:
No Skill in this area
English Speaking:
No Skill in this area
Creating Outlines:
No Skill in this area
Technical Writing:
No Skill in this area
Chapter Structuring:
No Skill in this area
English Basic Skills:
No Skill in this area
English Proof Reading:
No Skill in this area
Writing and Translation Skills Summary:I don't have experienced with the said tasks above.

ADVANCED MARKETING SOFTWARE

The Best Spinner:
No Skill in this area
Aweber:
No Skill in this area
SENuke X:
No Skill in this area
Tweet Adder:
No Skill in this area
SEO Link Robot:
No Skill in this area
Brute Force SEO:
No Skill in this area
Market Me Suite:
No Skill in this area
Market Samurai:
No Skill in this area
Wishlist Member:
No Skill in this area
Advanced Marketing Software Skills Summary:I don't have experienced with the said tasks above.
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