GENERAL INFORMATION

Position Desired Email/Chat Support/Virtual Assistant
Rate ₱20,000.00/month ($444)
Availability Full Time
Education Tertiary: Cavite State University Indang, Cavite Bachelor of Science in Business Management major in Marketing 1999-2003
Experience IBEX Global Philippines (most recent)
Technical Support Representative
October 2015 – May 2016
*graveyard shift
• Provides technical support for internet connectivity, email, and other basic computer problem.

PERSONAL DATA:

Age:34
GenderMale
Address:You need an Elite Account to see this area
Contact Number:You need an Elite Account to see this area
WebsiteYou need an Elite Account to see this area
Last Active:10/12/2017
Member Since:10/12/2017

SKILLS SUMMARY:

I have excellent command in English grammar both in speaking and writing. I've been a Customer Service representative/Technical Support representative for 7+ years in different call centers here in the Philippines and most of the clients/accounts I've had are from US. And aside from taking inbound/outbound calls, I also have experience being assigned to different line of business' (LOB’s) like Email and Chat Support.

SKILLS RATING:

GENERAL

Typing:
Attention to details:
Willing to ask questions if unsure:
Attention to details:
Ability to learn new things quickly:
Ability to Follow Instructions:
Basic Internet Usage:
Communication:
Problem Solving:
Internet Researching:
General Skills Summary:I am naturally tech savvy, but as an artist, I'm not contented with what I already know, I keep on learning, and I learn things fast. I am a highly motivated person and very competitive, keen to details and values work relationship very much.

ADMINISTRATIVE

Email Etiquette:
Microsoft Excel:
Microsoft Office:
Microsoft Outlook:
Help Desk:
Telephone Etiquette:
United States Culture:
Call Center:
Project Management:
Bookkeeping:
General Office Skills:
Basic Computer Skills:
Time Management:
Customer Service:
Administrative Skills Summary:I've been a Customer Service representative/Technical Support representative for 7+ years in different call centers here in the Philippines and most of the clients/accounts I've had are from US. And aside from taking inbound/outbound calls, I also have experience being assigned to different line of business' (LOB’s) like Email and Chat Support.

DESIGN AND MULTIMEDIA

3ds Max:
No Skill in this area
Jing:
No Skill in this area
Adobe InCopy:
No Skill in this area
Google SketchUp:
No Skill in this area
Adobe Premier:
No Skill in this area
Camtasia:
No Skill in this area
Adobe After Effects:
Adobe InDesign:
CorelDraw:
FrontPage:
No Skill in this area
Web Design:
Adobe Fireworks:
No Skill in this area
Adobe Photoshop:
Logo Design:
Microsoft Powerpoint:
Dreamweaver:
Video Manipulation:
Adobe Illustrator:
Design and Multimedia Skills Summary:I've been designing (and competing in 99designs.com) for different clients for logo/brand and t-shirt printing. I mostly use Adobe Photoshop as my main tool and when I work with vectors, I use Adobe Illustrator.

FINANCE AND MANAGEMENT

Analytical Skills:
No Skill in this area
Taxation:
No Skill in this area
Accounting Principles:
No Skill in this area
Business Plans:
No Skill in this area
Quickbooks Pro:
No Skill in this area
Human Resources:
Business Strategy:
No Skill in this area
Management Skills:
Financial Analysis:
No Skill in this area
Payroll Management:
No Skill in this area
Financial Reporting:
No Skill in this area
Organizational Skills:
Financial Statements:
No Skill in this area
Finance and Management Skills Summary:.

SALES AND MARKETING

Market Research:
Marketing Terminology:
Public Relations:
No Skill in this area
FTP:
No Skill in this area
Marketing Methods and Techniques:
Search Engine Marketing:
Search Engine Optimization:
Social Media Marketing:
Sales:
Banner Advertising:
Facebook Pages:
Twitter:
No Skill in this area
Blogging:
Branding:
Clickbank:
No Skill in this area
Using Wordpress:
Google Docs:
Copywriting:
Facebook Advertising:
Media Buying:
No Skill in this area
Google Adsense:
No Skill in this area
Google Adwords:
No Skill in this area
Email Marketing / Autoresponders:
No Skill in this area
Google Analytics:
No Skill in this area
Advertising Skills:
Internet Marketing:
Sales and Marketing Skills Summary:

WEB AND PROGRAMMING

Twitter Development:
No Skill in this area
Visual Basic:
No Skill in this area
WordPress:
ASP.NET:
No Skill in this area
CSS:
No Skill in this area
PHP:
No Skill in this area
AJAX:
No Skill in this area
Facebook Platform Development:
No Skill in this area
HTML:
No Skill in this area
Java:
No Skill in this area
Perl:
No Skill in this area
Ruby on Rails:
No Skill in this area
Windows 7:
Windows 8:
Linux:
No Skill in this area
Skype Development:
No Skill in this area
Windows XP:
Amazon Web Services:
No Skill in this area
Drupal:
No Skill in this area
Joomla:
No Skill in this area
PayPal Integration:
No Skill in this area
Databases:
No Skill in this area
Windows Vista:
C++:
No Skill in this area
iPhone iOS:
No Skill in this area
Adobe Flash:
No Skill in this area
ColdFusion:
No Skill in this area
Google Maps API:
No Skill in this area
JavaScript:
No Skill in this area
Mobile Web Apps:
Google Android Programming:
No Skill in this area
CodeIgniter:
No Skill in this area
ActionScript:
No Skill in this area
Google Webmaster:
No Skill in this area
Web and Programming Skills Summary:

WRITING AND TRANSLATION

Audio/Video Transcription:
No Skill in this area
Blog Writing:
Ebook Writing:
Report Writing:
Resume Writing:
English Grammar:
Academic Writing:
Business Writing:
Creative Writing:
English Speaking:
Creating Outlines:
Technical Writing:
Chapter Structuring:
English Basic Skills:
English Proof Reading:
Writing and Translation Skills Summary:

ADVANCED MARKETING SOFTWARE

The Best Spinner:
No Skill in this area
Aweber:
No Skill in this area
SENuke X:
No Skill in this area
Tweet Adder:
No Skill in this area
SEO Link Robot:
No Skill in this area
Brute Force SEO:
No Skill in this area
Market Me Suite:
No Skill in this area
Market Samurai:
No Skill in this area
Wishlist Member:
No Skill in this area
Advanced Marketing Software Skills Summary:
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