GENERAL INFORMATION

Position Desired Technical Customer Support
Rate ₱40,000.00/month ($889)
Availability Full Time
Education BA English Studies - Language
Experience Technical Support and Customer Service from 2004 to 2017.

PERSONAL DATA:

Age:40
GenderFemale
Address:You need an Elite Account to see this area
Contact Number:You need an Elite Account to see this area
WebsiteYou need an Elite Account to see this area
Last Active:10/11/2017
Member Since:10/04/2017

SKILLS SUMMARY:

Technical Support & Customer Service Expert:
-Aiding in business development
-Issue resolution
-Maintaining and updating customer records
-Handling customer complaints and escalations
-Languages: English - Proficient, Spanish - Intermediate, Filipino - Proficient
-Typing: 50 wpm
Completed training for:
-Lead Management
-Lead Generation
-Marketing
-Calendaring/Scheduling
-Administrative Support

SKILLS RATING:

GENERAL

Typing:
Attention to details:
Willing to ask questions if unsure:
Attention to details:
Ability to learn new things quickly:
Ability to Follow Instructions:
Basic Internet Usage:
Communication:
Problem Solving:
Internet Researching:
General Skills Summary:10 years of working in a call center will make you proficient in almost anything related to your job.

ADMINISTRATIVE

Email Etiquette:
Microsoft Excel:
Microsoft Office:
Microsoft Outlook:
Help Desk:
Telephone Etiquette:
United States Culture:
Call Center:
Project Management:
Bookkeeping:
General Office Skills:
Basic Computer Skills:
Time Management:
Customer Service:
Administrative Skills Summary:10 years of working in a call center serving North American clients will make you proficient in almost anything related to your job.

DESIGN AND MULTIMEDIA

3ds Max:
No Skill in this area
Jing:
No Skill in this area
Adobe InCopy:
No Skill in this area
Google SketchUp:
No Skill in this area
Adobe Premier:
No Skill in this area
Camtasia:
No Skill in this area
Adobe After Effects:
No Skill in this area
Adobe InDesign:
No Skill in this area
CorelDraw:
No Skill in this area
FrontPage:
No Skill in this area
Web Design:
No Skill in this area
Adobe Fireworks:
No Skill in this area
Adobe Photoshop:
No Skill in this area
Logo Design:
No Skill in this area
Microsoft Powerpoint:
Dreamweaver:
No Skill in this area
Video Manipulation:
No Skill in this area
Adobe Illustrator:
No Skill in this area
Design and Multimedia Skills Summary:I do not have experience here, except Powerpoint.

FINANCE AND MANAGEMENT

Analytical Skills:
No Skill in this area
Taxation:
No Skill in this area
Accounting Principles:
No Skill in this area
Business Plans:
No Skill in this area
Quickbooks Pro:
No Skill in this area
Human Resources:
No Skill in this area
Business Strategy:
No Skill in this area
Management Skills:
No Skill in this area
Financial Analysis:
No Skill in this area
Payroll Management:
No Skill in this area
Financial Reporting:
No Skill in this area
Organizational Skills:
No Skill in this area
Financial Statements:
No Skill in this area
Finance and Management Skills Summary:I am inexperience in this field.

SALES AND MARKETING

Market Research:
No Skill in this area
Marketing Terminology:
No Skill in this area
Public Relations:
No Skill in this area
FTP:
No Skill in this area
Marketing Methods and Techniques:
No Skill in this area
Search Engine Marketing:
No Skill in this area
Search Engine Optimization:
No Skill in this area
Social Media Marketing:
Sales:
No Skill in this area
Banner Advertising:
No Skill in this area
Facebook Pages:
No Skill in this area
Twitter:
No Skill in this area
Blogging:
No Skill in this area
Branding:
No Skill in this area
Clickbank:
No Skill in this area
Using Wordpress:
No Skill in this area
Google Docs:
Copywriting:
No Skill in this area
Facebook Advertising:
Media Buying:
No Skill in this area
Google Adsense:
No Skill in this area
Google Adwords:
No Skill in this area
Email Marketing / Autoresponders:
Google Analytics:
No Skill in this area
Advertising Skills:
Internet Marketing:
No Skill in this area
Sales and Marketing Skills Summary:I have very little experience for the numbered items.

WEB AND PROGRAMMING

Twitter Development:
No Skill in this area
Visual Basic:
No Skill in this area
WordPress:
No Skill in this area
ASP.NET:
No Skill in this area
CSS:
No Skill in this area
PHP:
No Skill in this area
AJAX:
No Skill in this area
Facebook Platform Development:
No Skill in this area
HTML:
No Skill in this area
Java:
No Skill in this area
Perl:
No Skill in this area
Ruby on Rails:
No Skill in this area
Windows 7:
No Skill in this area
Windows 8:
No Skill in this area
Linux:
No Skill in this area
Skype Development:
No Skill in this area
Windows XP:
No Skill in this area
Amazon Web Services:
No Skill in this area
Drupal:
No Skill in this area
Joomla:
No Skill in this area
PayPal Integration:
No Skill in this area
Databases:
No Skill in this area
Windows Vista:
No Skill in this area
C++:
No Skill in this area
iPhone iOS:
No Skill in this area
Adobe Flash:
No Skill in this area
ColdFusion:
No Skill in this area
Google Maps API:
No Skill in this area
JavaScript:
No Skill in this area
Mobile Web Apps:
No Skill in this area
Google Android Programming:
No Skill in this area
CodeIgniter:
No Skill in this area
ActionScript:
No Skill in this area
Google Webmaster:
No Skill in this area
Web and Programming Skills Summary:Inexperienced in this field.

WRITING AND TRANSLATION

Audio/Video Transcription:
Blog Writing:
No Skill in this area
Ebook Writing:
No Skill in this area
Report Writing:
Resume Writing:
English Grammar:
Academic Writing:
Business Writing:
Creative Writing:
English Speaking:
Creating Outlines:
No Skill in this area
Technical Writing:
Chapter Structuring:
No Skill in this area
English Basic Skills:
English Proof Reading:
Writing and Translation Skills Summary:Very little experience.

ADVANCED MARKETING SOFTWARE

The Best Spinner:
No Skill in this area
Aweber:
No Skill in this area
SENuke X:
No Skill in this area
Tweet Adder:
No Skill in this area
SEO Link Robot:
No Skill in this area
Brute Force SEO:
No Skill in this area
Market Me Suite:
No Skill in this area
Market Samurai:
No Skill in this area
Wishlist Member:
No Skill in this area
Advanced Marketing Software Skills Summary:No experience.
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