GENERAL INFORMATION

Position Desired Admin Assistant
Rate ₱-8,000.00/month ($-178)
Availability Part Time
Education Some College *Sta. Isabel College *BSC Management
Experience Human Resource Administrative Assistant, 01/2015 to 05/2017
Yavin Technologies - Muntinlupa City
Directed guests and routed deliveries and courier services
Screened applicant resumes and coordinated both phone and in-person interviews
Answered incoming and outgoing calls while recording accurate messages
Managed office supplies, vendors, organization, and upkeep
Ordered and distributed office supplies while adhering to a fixed office budget
Created detailed expense reports and request for capital expenditures
Organized all new hire, security and temporary paperwork
Opened and properly distributed incoming email
Greeted numerous visitors, vendors and interview candidates
Help distribute employee notices and email around the office
Completed data entry, tracked resumes and maintained the applicant tracking system
Compiled company information and related material and distributed it to candidates
Screened all visitors and directed them to the correct employee or office
Obtained signatures for financial documents and internal and external invoices


Customer Service Associate, 03/2013 to 01/2015
Convergys Philippines - Alabang Muntinlupa City
Answered an average 60 calls per day by addressing customer inquiries, solving problems and providing new product information.
Provided an elevated customer experience to generate loyal clients
Answered product questions with up-to-date knowledge of sales and promotions


Customer Care / Email Support, 01/2013 to 02/2013
ENature Limited (Home Based) - US Based
Addressed and resolve customers inquiries via email with an average of 40 emails in a day
Gathered and verified customer information for tracking purposes
Identified chronic customers issues by creating and maintaining complaint log
Referred unresolved issues to designated departments for further investigation
Resolved service pricing and technical problems for customers by asking clear and specific questions

Customer Service Representative, 12/2011 to 12/2012
Kairos Outsourcing Solutions - Makati City
Answered an average of 50 calls per day by addressing customer inquiries, solving problems and providing customer satisfaction
Described product to customers and accurately explained details and care of merchandise
Politely assisted customers via call

Human Resource Administrative Assistant, 03/2011 to 12/2011
iElev8 Contact Solutions
Answered and managed incoming and outgoing calls while recording accurate information
Greeted numerous visitors, vendors and interview candidates
Directed guests and routed deliveries and courier services
Managed office supplies
Compiled company information and related material
Completed data entry, tracked resumes and maintained the applicant tracking system
Screened all visitors and directed them to the correct employee or office
Maintained a clean reception area, including lounge and associated areas

PERSONAL DATA:

Age:46
GenderFemale
Address:You need an Elite Account to see this area
Contact Number:You need an Elite Account to see this area
WebsiteYou need an Elite Account to see this area
Last Active:09/27/2017
Member Since:09/25/2017

SKILLS SUMMARY:

30-45 WPM typing speed
Professional phone etiquette
Excellent communication skills
Database management
Customer service-oriented
Accurate and detailed
Works well under pressure
Advanced clerical knowledge
Invoice processing
Filing and data archiving
Microsoft Office proficiency
Multi-task
Time management professional
Dedicated individual
Increased Responsibility
Data Entry
Daily Office Operations

SKILLS RATING:

GENERAL

Typing:
Attention to details:
Willing to ask questions if unsure:
Attention to details:
Ability to learn new things quickly:
Ability to Follow Instructions:
Basic Internet Usage:
Communication:
Problem Solving:
Internet Researching:
General Skills Summary:Above skills are my expertise.

ADMINISTRATIVE

Email Etiquette:
Microsoft Excel:
Microsoft Office:
Microsoft Outlook:
Help Desk:
Telephone Etiquette:
United States Culture:
Call Center:
Project Management:
Bookkeeping:
General Office Skills:
Basic Computer Skills:
Time Management:
Customer Service:
Administrative Skills Summary:I used to work with US employers for years, and I rate myself base on the level of my experience with each list of skills.

DESIGN AND MULTIMEDIA

3ds Max:
No Skill in this area
Jing:
No Skill in this area
Adobe InCopy:
No Skill in this area
Google SketchUp:
No Skill in this area
Adobe Premier:
No Skill in this area
Camtasia:
No Skill in this area
Adobe After Effects:
No Skill in this area
Adobe InDesign:
No Skill in this area
CorelDraw:
No Skill in this area
FrontPage:
No Skill in this area
Web Design:
No Skill in this area
Adobe Fireworks:
No Skill in this area
Adobe Photoshop:
No Skill in this area
Logo Design:
Microsoft Powerpoint:
No Skill in this area
Dreamweaver:
No Skill in this area
Video Manipulation:
No Skill in this area
Adobe Illustrator:
No Skill in this area
Design and Multimedia Skills Summary:

FINANCE AND MANAGEMENT

Analytical Skills:
No Skill in this area
Taxation:
No Skill in this area
Accounting Principles:
No Skill in this area
Business Plans:
No Skill in this area
Quickbooks Pro:
No Skill in this area
Human Resources:
No Skill in this area
Business Strategy:
No Skill in this area
Management Skills:
No Skill in this area
Financial Analysis:
No Skill in this area
Payroll Management:
No Skill in this area
Financial Reporting:
No Skill in this area
Organizational Skills:
No Skill in this area
Financial Statements:
No Skill in this area
Finance and Management Skills Summary:

SALES AND MARKETING

Market Research:
Marketing Terminology:
No Skill in this area
Public Relations:
No Skill in this area
FTP:
No Skill in this area
Marketing Methods and Techniques:
No Skill in this area
Search Engine Marketing:
No Skill in this area
Search Engine Optimization:
No Skill in this area
Social Media Marketing:
Sales:
No Skill in this area
Banner Advertising:
No Skill in this area
Facebook Pages:
Twitter:
No Skill in this area
Blogging:
No Skill in this area
Branding:
No Skill in this area
Clickbank:
No Skill in this area
Using Wordpress:
No Skill in this area
Google Docs:
Copywriting:
No Skill in this area
Facebook Advertising:
Media Buying:
No Skill in this area
Google Adsense:
No Skill in this area
Google Adwords:
No Skill in this area
Email Marketing / Autoresponders:
No Skill in this area
Google Analytics:
No Skill in this area
Advertising Skills:
Internet Marketing:
No Skill in this area
Sales and Marketing Skills Summary:Rate myself based on the level of my experience with the selected skiills.

WEB AND PROGRAMMING

Twitter Development:
No Skill in this area
Visual Basic:
No Skill in this area
WordPress:
No Skill in this area
ASP.NET:
No Skill in this area
CSS:
No Skill in this area
PHP:
No Skill in this area
AJAX:
No Skill in this area
Facebook Platform Development:
No Skill in this area
HTML:
No Skill in this area
Java:
No Skill in this area
Perl:
No Skill in this area
Ruby on Rails:
No Skill in this area
Windows 7:
No Skill in this area
Windows 8:
No Skill in this area
Linux:
No Skill in this area
Skype Development:
No Skill in this area
Windows XP:
No Skill in this area
Amazon Web Services:
No Skill in this area
Drupal:
No Skill in this area
Joomla:
No Skill in this area
PayPal Integration:
No Skill in this area
Databases:
No Skill in this area
Windows Vista:
No Skill in this area
C++:
No Skill in this area
iPhone iOS:
No Skill in this area
Adobe Flash:
No Skill in this area
ColdFusion:
No Skill in this area
Google Maps API:
No Skill in this area
JavaScript:
No Skill in this area
Mobile Web Apps:
No Skill in this area
Google Android Programming:
No Skill in this area
CodeIgniter:
No Skill in this area
ActionScript:
No Skill in this area
Google Webmaster:
No Skill in this area
Web and Programming Skills Summary:

WRITING AND TRANSLATION

Audio/Video Transcription:
No Skill in this area
Blog Writing:
No Skill in this area
Ebook Writing:
No Skill in this area
Report Writing:
No Skill in this area
Resume Writing:
No Skill in this area
English Grammar:
Academic Writing:
No Skill in this area
Business Writing:
No Skill in this area
Creative Writing:
No Skill in this area
English Speaking:
Creating Outlines:
No Skill in this area
Technical Writing:
No Skill in this area
Chapter Structuring:
No Skill in this area
English Basic Skills:
English Proof Reading:
Writing and Translation Skills Summary:

ADVANCED MARKETING SOFTWARE

The Best Spinner:
No Skill in this area
Aweber:
No Skill in this area
SENuke X:
No Skill in this area
Tweet Adder:
No Skill in this area
SEO Link Robot:
No Skill in this area
Brute Force SEO:
No Skill in this area
Market Me Suite:
No Skill in this area
Market Samurai:
No Skill in this area
Wishlist Member:
No Skill in this area
Advanced Marketing Software Skills Summary:
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