GENERAL INFORMATION

Position Desired Virtual Assistant/Order Processor
Rate ₱15,000.00/month ($333)
Availability Part Time
Education College Undergraduate - BS in Information Technology
Experience SALESPERSON/DESIGNER | AVIATOR GEAR (HOMEBASED)
AUGUST 2011 – PRESENT
Job Description and Core Responsibilities:
• Answer customer questions about initial designs, production status and scheduled delivery.
• Respond to customer inquiries with status updates and expected ship dates.
• Respond to questions about pricing, quotations and order changes.
• Maintain active relationships with clients and forecast solutions to their needs.
• Proactively respond to customer feedback and complaints and see issues through to resolution.
• Answer inquiries from prospective and existing customers and make product recommendations.
• Process orders for custom ceramic mugs and custom t-shirts.
• Prepare custom designs and mock-ups for customer approval yourself or with artist assistance.
• Facilitate creation of customer artwork.
• Submit revisions to artists the same day received.
• Maintain the Order Status Report tracking spreadsheet.
• Edit product photographs for the Aviator Gear website.
• Generate and send purchase orders to vendors.
• Aid company to improve sales practices, systemize processes and develop standard procedures.
• Further monetize current customers with up-sell and cross-sell of other Aviator Gear products. Edit product photos and upload product photos to website.
• Create production specification sheets and pricelists as assigned. Develop and improve website content, as assigned.
• Create and upload images for website homepage slideshow.
• Assist with administrative tasks, such as Constant Contact email campaigns
JR. WEB CONTENT WRITER | ELCELL PHILIPPINES, INC. (CSEZ, PAMPANGA)
MARCH 2012 – MAY 2012
Job Description and Core Responsibilities:
• Import listings to Turbo Lister. Check at SAGE Program the stock inventory of new items.
• Coordinate encoding of custom labels of these new items.
• Closely coordinate with China Personnel for the details of item specifications.
• Verify packing list from China and coordinate with directors for the need to do re-listing.
• Writing, proofing and maintaining effective sales generating web content for products sold at eBay.
• Write marketing and product descriptions following guidelines set by the Sales & Marketing Dep’t.
• This includes being aware of the regional requirements for content, e.g. English (U.K.) spelling versus English (American) spelling, etc.
• Coordinate content development for websites on a scheduled and ad hoc basis.
• Plan and execute schedules for content updates.
DATA EDITOR | ELCELL PHILIPPINES, INC. (CSEZ, PAMPANGA)
JANUARY 2012 – MARCH 2012
Job Description and Core Responsibilities:
• Writes, proofs and maintains effective sales generating web content for products sold through the organic website as well as eBay and Amazon.
• This includes landing pages, emails, product data, online advertising and web promotions, and search engine metadata.
• Writes marketing and product descriptions following guidelines set by the Sales & Marketing Department.
• This includes being aware of regional requirements for content, e.g. English (U.K.) spellings versus English (American) spellings etc. updates.
PRODUCTION CLERK | ISLAND ENTERPRISES INC. (ANGELES CITY)
JUNE 2010 – JULY 2011
Job Description and Core Responsibilities:
• Review emails throughout the day, answering questions for customers and management about order status, shipping cost, invoicing, etc.
• Questions that cannot be answered will be forwarded to the appropriate department.
• Responsible for preparing order forms, graphics artwork, taking customer approval photos, and updating order status reports.
• Ensure all graphic artwork is completed to customers request and sent to customers for review and approval.
• Ensure order status reports are updated, and reviewed for accuracy, prior to the production meetings, twice weekly…and emailed out to Management and eSnacko.com.
• Create and update weekly shipping list and bulk shipment forecast for Okinawa, US Office and eSnacko orders.
• Ensure approval photos are taken of each product and sent to customers for review and approval.
• Monitor emails from management and customers, and ensure instructions and changes are relayed to Production Team.
• Also, that problems or other information in QC, Packing or Shipping are relayed to the Production Floor Supervisor to relay the appropriate sections.
• Provide technical reference materials, (line drawings, pictures, samples, etc.) for work being issued out to Sub-contractors or Per Piece.
• Prepares an Excel spreadsheet for all scheduled and/or forecasted shipments going out and provides to Production Department and Management.
• Coordinates with Order’s Clerks, Production Department, Shipping and Management on all rush orders…providing completion and shipping dates to Orders Clerks, or management, for relay to customers.
• Update and maintain the product line folders, to retain important information, problems, improvements, etc. for each product we manufacture.
• Prepare artwork for plaque and coin orders, for customer’s approval upon management request. Other duties and responsibilities assigned by supervisor and management

ORDER PROCESSING CLERK | ISLAND ENTERPRISES INC. (ANGELES CITY)
SEPTEMBER 2008 – JUNE 2010
Job Description and Core Responsibilities:
• Reads and take note incoming orders through customer’s emails.
• Prepares order for customer’s review and approval.  Prepare artworks (using Photoshop/Corel).
• Refers immediately to production all rush orders.
• Files and maintains all order forms.
• Prints and create duplicates of order forms for release and forward it to Production Supervisor.
• Maintains an order form turn-over records issued to production.
• Files and maintains all reference forwarded by customers.
• Search over the internet for other needed references. In-charge in issuing references and logos needed for production.
• Update and maintain the product line folders, to retain important information, problems, improvements, etc. for each product we manufacture.
• Prepare artwork for plaque and coin orders, for customer’s approval upon management request.
• Other duties and responsibilities assigned by supervisor and management.

PERSONAL DATA:

Age:32
GenderFemale
Address:You need an Elite Account to see this area
Contact Number:You need an Elite Account to see this area
WebsiteYou need an Elite Account to see this area
Last Active:04/06/2017
Member Since:04/06/2017

SKILLS SUMMARY:

With years of experience in an e-commerce company working remotely at home - processing orders, creating invoices via FileMaker, creating mock-ups designs using Photoshop, Illustrator or Corel Draw, answering customer queries, order updates, deliveries, etc. I also have a knowledge with Xero application software. I can work with less supervision. I am flexible and can adapt easily to change and different work situations . I'd be more than happy to be a part of your company.

SKILLS RATING:

GENERAL

Typing:
Attention to details:
Willing to ask questions if unsure:
Attention to details:
Ability to learn new things quickly:
Ability to Follow Instructions:
Basic Internet Usage:
Communication:
Problem Solving:
Internet Researching:
General Skills Summary:

ADMINISTRATIVE

Email Etiquette:
Microsoft Excel:
Microsoft Office:
Microsoft Outlook:
Help Desk:
Telephone Etiquette:
United States Culture:
Call Center:
Project Management:
Bookkeeping:
General Office Skills:
Basic Computer Skills:
Time Management:
Customer Service:
Administrative Skills Summary:

DESIGN AND MULTIMEDIA

3ds Max:
No Skill in this area
Jing:
No Skill in this area
Adobe InCopy:
No Skill in this area
Google SketchUp:
No Skill in this area
Adobe Premier:
No Skill in this area
Camtasia:
No Skill in this area
Adobe After Effects:
No Skill in this area
Adobe InDesign:
No Skill in this area
CorelDraw:
FrontPage:
No Skill in this area
Web Design:
Adobe Fireworks:
No Skill in this area
Adobe Photoshop:
Logo Design:
Microsoft Powerpoint:
Dreamweaver:
Video Manipulation:
Adobe Illustrator:
Design and Multimedia Skills Summary:

FINANCE AND MANAGEMENT

Analytical Skills:
No Skill in this area
Taxation:
No Skill in this area
Accounting Principles:
No Skill in this area
Business Plans:
No Skill in this area
Quickbooks Pro:
No Skill in this area
Human Resources:
No Skill in this area
Business Strategy:
No Skill in this area
Management Skills:
No Skill in this area
Financial Analysis:
No Skill in this area
Payroll Management:
No Skill in this area
Financial Reporting:
No Skill in this area
Organizational Skills:
No Skill in this area
Financial Statements:
No Skill in this area
Finance and Management Skills Summary:

SALES AND MARKETING

Market Research:
No Skill in this area
Marketing Terminology:
No Skill in this area
Public Relations:
No Skill in this area
FTP:
No Skill in this area
Marketing Methods and Techniques:
No Skill in this area
Search Engine Marketing:
No Skill in this area
Search Engine Optimization:
No Skill in this area
Social Media Marketing:
No Skill in this area
Sales:
No Skill in this area
Banner Advertising:
No Skill in this area
Facebook Pages:
No Skill in this area
Twitter:
No Skill in this area
Blogging:
No Skill in this area
Branding:
No Skill in this area
Clickbank:
No Skill in this area
Using Wordpress:
No Skill in this area
Google Docs:
No Skill in this area
Copywriting:
No Skill in this area
Facebook Advertising:
No Skill in this area
Media Buying:
No Skill in this area
Google Adsense:
No Skill in this area
Google Adwords:
No Skill in this area
Email Marketing / Autoresponders:
No Skill in this area
Google Analytics:
No Skill in this area
Advertising Skills:
No Skill in this area
Internet Marketing:
No Skill in this area
Sales and Marketing Skills Summary:

WEB AND PROGRAMMING

Twitter Development:
No Skill in this area
Visual Basic:
No Skill in this area
WordPress:
No Skill in this area
ASP.NET:
No Skill in this area
CSS:
No Skill in this area
PHP:
No Skill in this area
AJAX:
No Skill in this area
Facebook Platform Development:
No Skill in this area
HTML:
No Skill in this area
Java:
No Skill in this area
Perl:
No Skill in this area
Ruby on Rails:
No Skill in this area
Windows 7:
No Skill in this area
Windows 8:
No Skill in this area
Linux:
No Skill in this area
Skype Development:
No Skill in this area
Windows XP:
No Skill in this area
Amazon Web Services:
No Skill in this area
Drupal:
No Skill in this area
Joomla:
No Skill in this area
PayPal Integration:
No Skill in this area
Databases:
No Skill in this area
Windows Vista:
No Skill in this area
C++:
No Skill in this area
iPhone iOS:
No Skill in this area
Adobe Flash:
No Skill in this area
ColdFusion:
No Skill in this area
Google Maps API:
No Skill in this area
JavaScript:
No Skill in this area
Mobile Web Apps:
No Skill in this area
Google Android Programming:
No Skill in this area
CodeIgniter:
No Skill in this area
ActionScript:
No Skill in this area
Google Webmaster:
No Skill in this area
Web and Programming Skills Summary:

WRITING AND TRANSLATION

Audio/Video Transcription:
No Skill in this area
Blog Writing:
No Skill in this area
Ebook Writing:
No Skill in this area
Report Writing:
No Skill in this area
Resume Writing:
No Skill in this area
English Grammar:
Academic Writing:
No Skill in this area
Business Writing:
No Skill in this area
Creative Writing:
No Skill in this area
English Speaking:
Creating Outlines:
No Skill in this area
Technical Writing:
No Skill in this area
Chapter Structuring:
No Skill in this area
English Basic Skills:
English Proof Reading:
Writing and Translation Skills Summary:

ADVANCED MARKETING SOFTWARE

The Best Spinner:
No Skill in this area
Aweber:
No Skill in this area
SENuke X:
No Skill in this area
Tweet Adder:
No Skill in this area
SEO Link Robot:
No Skill in this area
Brute Force SEO:
No Skill in this area
Market Me Suite:
No Skill in this area
Market Samurai:
No Skill in this area
Wishlist Member:
No Skill in this area
Advanced Marketing Software Skills Summary:
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